Position Overview:

We’re seeking a highly organized and proactive Administrative Assistant to work directly with one of our founders. This role is essential in keeping our operations running smoothly — from managing customer orders to providing stellar customer service and staying on top of inventory and logistics. It’s an excellent opportunity for someone eager to take ownership and grow into a leadership role within our company.

Key Responsibilities: 

• Process daily customer orders from multiple marketplaces
• Track orders and coordinate shipping updates, including special/custom orders
• Place and manage supply orders for materials, fabrics, and office essentials
• Serve as the first point of contact for customer inquiries (phone & email)
• Resolve customer issues through marketplaces and internal systems
• Provide general administrative support to the founder
• Help manage day-to-day operations and internal communications
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Requirements:

• Proven experience in an administrative, office assistant, or customer service role is a plus but not required
• Strong organizational and multitasking skills are essential
• Proficiency in Microsoft Office Suite, Google Workspace, and internet-based tools
• Excellent written and verbal communication
• Self-motivated, resourceful, and dependable with a strong work ethic
• Willingness to learn and grow into expanded responsibilities

What We Offer:

• Competitive salary (commensurate with experience)
• High-growth opportunity with executive-level responsibilities
• A collaborative, supportive environment with hands-on mentorship
• Direct involvement in a growing eCommerce and design-focused business